Answer
How do we get started?
Short answer
Send a few details about your business, what you'd like to improve and any useful public links. We'll reply within one business day and suggest where to start. The initial review is free. If the problem needs deeper access, we'll discuss a paid investigation before asking you to commit to further work.
Paid work begins only after the outcome, baseline, target, timeframe, measure, ownership, milestones, acceptance criteria, and price are written down.