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Applied AI & Automation


Automate routine work such as replying to enquiries, preparing quotes, processing documents and reporting. Your team sets the limits and handles the exceptions.

We start by watching how the task gets done: what comes in, what a good result looks like and what can go wrong. Then we connect the tools you already use and automate the parts that are clear enough to repeat. AI can help with reading, drafting and classification. We test the results and agree when a person needs to review them.

What it covers

  • A workflow plan covering inputs, outputs, permissions and exceptions
  • Assistants connected to your existing tools and company information
  • Automatic first replies, quotes, onboarding steps and routine reports where appropriate
  • Document intake, extraction, routing, drafting and filing
  • Internal answers based on approved company material, with sources
  • Connections between the systems your team uses each day
  • Checks for accuracy, failed tasks and time saved
  • Human review before actions that need approval
  • Deployment, documentation and a handover to the team responsible for it

Related projects

Tools we may use: FLOW, LENS, ARGUS.

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